Product Status - After-Sales Support
Description
The following models are affected:
- ST500 Dual Pulse Simulator
- ST501 Densitometer Simulator
- ST502i Multi-mode Simulator
Best Endeavour Repairs
We offer a service to examine faulty simulators and provide a brief repair advice report.
For units we deem serviceable, we offer a fixed price repair charge, including a full function check and factory calibration. More extensive repairs may incur additional charges. eg replace a battery, LCD module, broken outer case or non-domestic / enhanced shipping etc.
Note: The main CPU board (X133 GPM) is no longer manufactured/available.
Parts Available
The following items are available to support the installed base:-
X150-05 Replacement Battery
6v NiMH 3.8Ah rechargeable battery
X150-06 Lead Accessory Kit
Available separately from the simulators provides a comprehensive and flexible set of
leads for typical metering connections.
Contents:
- 6x Leads, (Yellow/Blue/Black), 2m, 4mm Stack/bootlace/4mm
- 6x Crocodile Clips (Yellow, Blue, Black)
- 4x 4mm/2mm Adaptors (Red, Black)−
- 1x Lead, 1m, BNC (50R)/bootlace/4mm
- 1x Lead, 1m, BNC (50R)/BNC (50R)
- 1x USB lead 2m
- Plastic box
X150-07 External AC power supply
Input power : 91-264 V ac 47-63 Hz 10 W Input connection : UK, EU, USA, AUS/NZ Output power : 9V dc 1.11A (ST50x uses 280-380 mA depending on battery condition. ) Output connection : 2.1 mm Female Jack, 1.5 m cable, centre positive.
X150-08 Prover Adapter Kit
Provides additional leads and adaptors to simplify connection of ST502i simulators in proving applications.
Contents:
- BNC-BNC 50R 1m lead
- 4mm/bootlace-BNC 50R 1m lead
- 4mm to BNC 50R Adaptor
- 2 x X106-02 Pulse convertors
- Pouch and user manual
- Factory Calibration
- Fixed Price Repair
- Contact us for details.
X150-09 Carry Case
Provides simple protection for transport and storage.
50X-CAL Factory Test / Calibration
Perform a full function test and an in-house calibration adjustment, if required.